Withdrawing Back to Your Wallet
When you want to cash out, we send funds directly to the DANA, OVO or GoPay account registered to your profile. Open the withdrawal screen, enter the amount you want to move, and confirm the destination wallet. We check that the wallet name matches your registered account before processing — this step protects your balance from misdirected transfers. If your account verification
is complete, the withdrawal enters the processing queue without extra holds. Withdrawal timings depend on your wallet provider; we do not pad the queue on our end. Any delay shows a status update inside your account history.
- Go to withdrawal — Find the withdrawal option in your account menu and tap to open the request form.
- Choose your payout wallet — Select the DANA, OVO or GoPay account tied to your profile as the destination.
- Enter amount and submit — Type the amount, review the destination details, then submit the withdrawal request.
- Track the status — Your account history shows the current status of each withdrawal so you can follow progress.